Privacy Policy

Last updated: February 2026

1. Introduction

ABM Consulting ("we," "our," or "us"), located in Pristina, Kosovo, is committed to protecting the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website or engage our services.

2. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and company name provided through our contact forms or consultation requests.
  • Service-Related Data: Information necessary to provide our financial consulting, accounting, tax advisory, and AI automation services.
  • Website Usage Data: Pages visited, time spent on pages, browser type, device information, and IP address collected through standard web analytics.
  • Newsletter Subscription: Email address when you subscribe to our newsletter.

3. How We Use Your Information

We use the collected information to:

  • Respond to your inquiries and provide requested services
  • Process consultation bookings and service requests
  • Send newsletters and service updates (only with your consent)
  • Improve our website, services, and user experience
  • Comply with legal and regulatory requirements
  • Protect against fraud and unauthorized access

4. Data Protection & Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission, secure database storage, and access controls. As a certified financial consulting firm, we adhere to strict confidentiality standards in handling all client data.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in operating our website and delivering services (subject to confidentiality agreements)
  • When required by law, regulation, or legal process
  • To protect our rights, safety, or property

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for the duration of the business relationship plus any legally required retention period.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for newsletter subscriptions at any time
  • Object to the processing of your personal data

8. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies for advertising purposes. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

  • Email: info@abmconsulting.com
  • Phone: +383 44 149 227
  • Address: Pristina, Kosovo